Pricing
Explore Hymetry with real production data before you pay. The hosted pilot starts when your first production data is received, includes enough time for a baseline and comparison period, and moves to a paid plan only from day 61.
No credit card required. Usage guardrails apply during the pilot.
Plan options
Starter, Growth, and Business are hosted plans with Pages, Companies, Users, Visits, AI Insights, Privacy Controls, unlimited seats, unlimited projects in one workspace, and soft usage limits. Open Source is available for teams that want to self-host, inspect the code, or customize their own deployment.
Invoiced quarterly · $447 / quarter
For early B2B SaaS teams that want hosted analytics and replay without building internal tooling.
Best for first production teams.
Invoiced quarterly · $1,047 / quarter
For growing product and success teams that need account-level adoption, user insights, replay context, and longer analytics history.
The plan most teams should start with after the pilot.
Invoiced quarterly · $2,397 / quarter
For higher-volume B2B products that need more events, more recordings, priority support, and expanded setup guidance.
For larger teams and higher-volume products.
Self-hosted option
For teams that want to run Hymetry themselves, inspect the code, customize their setup, or contribute to the project.
Run it yourself, customize it, or contribute.
Hosted pilot
A short trial often ends before a B2B team has enough production behavior to evaluate analytics. Hymetry's hosted pilot gives teams time to set up capture, review the baseline, and compare what changed.
Install the snippet, confirm events and recordings, and review privacy controls.
Review early visits, pages, companies, users, and session context.
Understand the first month of product usage, adoption, and friction signals.
Compare the second month against baseline and decide whether Hymetry is useful enough to keep.
Move to the right plan or pause hosted ingestion. No retroactive charge for the pilot.
The pilot starts when your first production data is received, not when an account is created.
The hosted pilot includes guided setup review for one primary production project by default. Additional project reviews are available by request.
Projects
Hymetry works best when teams can separate products, environments, modules, or customer-facing surfaces cleanly. Hosted plans include unlimited projects in one workspace. Usage is counted across the workspace, so events and recordings still stay predictable.
Create separate projects for products, environments, modules, or apps without hitting a project-count limit.
Events and session recordings are counted across all projects in the workspace, so pricing stays tied to actual usage.
Project creation is unlimited, but guided setup, implementation review, and support depth depend on the plan.
Standard hosted plans are for one customer organization. Teams that need a different deployment model can use the Open Source version to self-host and customize their own setup.
Hosted Hymetry plans are separated by usage, analytics retention, and support - not by hiding the core product or limiting project creation.
See product-area adoption, page metrics, flows, actions, and engagement.
Understand account health, risk, activation, adoption breadth, and expansion opportunities.
Find engaged users, slipping users, power users, peer gaps, and next steps.
Open session timelines and replay context when a signal needs evidence.
Summarize what changed, why it matters, and what your team should review next.
Use built-in filters, masking, ignored elements, and capture scope controls.
Invite product, success, research, and account teams without per-seat pricing.
Separate products, modules, or environments inside one workspace.
No surprise overage bills for short spikes.
Events and recordings are counted across all projects in your workspace.
Usage limits
Events and recordings help us keep hosted plans predictable, but Hymetry does not surprise-bill for short spikes. If your usage consistently exceeds your plan, we will help you move to the right tier.
We do not automatically bill you for a one-off spike.
If usage exceeds your plan for two consecutive months, we contact you before changing anything.
If a project sends excessive low-value events, we help configure sampling, throttling, or capture scope.
Hosted session recordings are tracked separately from analytics events and retained for up to 30 days, then scheduled for deletion. Analytics retention is separate and varies by plan.
Creating more projects does not change your plan by itself. Only total workspace usage, analytics retention, or support needs affect the right hosted tier.
Self-hosted options
Hosted Hymetry is for teams that want managed infrastructure, analytics storage, replay hosting, setup help, analytics retention, and support. Open Source is for teams that want to run Hymetry themselves and own the deployment.
Self-host and customize
For teams that want to inspect the code, run Hymetry themselves, customize their own setup, or contribute improvements.
Managed cloud usage
For teams that want Hymetry to manage infrastructure, analytics storage, replay hosting, analytics retention, and support.
Use Open Source when your team wants to own deployment, storage, updates, and operations. Use hosted plans when you want Hymetry to manage the service for you.
Choose by hosted volume, analytics retention, support, or whether your team wants to self-host.
| Feature | Pilot | Starter | Growth | Business | Open Source |
|---|---|---|---|---|---|
| Price | Free | $149/mo | $349/mo | $799/mo | Free |
| Invoice | None | Quarterly | Quarterly | Quarterly | None |
| Managed hosting | Included | Included | Included | Included | No |
| Source code | No | No | No | No | Yes |
| Self-hosting | No | No | No | No | Yes |
| Events / month | Up to 2M | 500K | 2M | 10M | Customer-managed |
| Recordings / month | Up to 10K | 2K | 10K | 50K | Customer-managed |
| Projects | Unlimited in one pilot workspace within guardrails | Unlimited in one workspace | Unlimited in one workspace | Unlimited in one workspace | Customer-managed |
| Usage counting | Across all projects | Across all projects | Across all projects | Across all projects | Customer-managed |
| Analytics retention | Pilot period | 90 days | 12 months | 12 months | Customer-managed |
| Replay retention | 30 days | 30 days | 30 days | 30 days | Customer-managed |
| Pages | Included | Included | Included | Included | Core / self-managed |
| Companies | Included | Included | Included | Included | Core / self-managed |
| Users | Included | Included | Included | Included | Core / self-managed |
| Visits and replay | Included | Included | Included | Included | Core / self-managed |
| AI Insights | Included | Included | Included | Included | Depends on self-hosted setup |
| Privacy Controls | Included | Included | Included | Included | Self-managed |
| Unlimited seats | Included | Included | Included | Included | Customer-managed |
| Managed setup | One primary production project | Basic | Included | Included | Not included |
| Additional project review | By request | By request | Included by plan scope | Included by plan scope | Self-managed |
| Email support | Pilot support | Priority | No | ||
| Priority support | No | No | No | Included | No |
We occasionally work with founding customers who are willing to give feedback, share product requirements, and help shape Hymetry's roadmap.
Available by request for a limited number of early teams.
The hosted pilot starts when your first production data is received, not when an account is created. That gives your team time to complete integration before the evaluation period begins.
No. The hosted pilot does not require a credit card. We activate hosted pilots with usage guardrails so teams can evaluate Hymetry with real product data.
You can move to a paid hosted plan, pause hosted ingestion, or run the Open Source version yourself. The first paid invoice begins from day 61. We do not retroactively charge for the pilot. If no payment is received after the pilot, we may delete collected hosted pilot data after more than 10 days without payment.
Plans are monthly prices, invoiced quarterly by default. Monthly invoices may be available by request for early customers.
Usage limits are soft. We do not surprise-bill for short spikes. If usage exceeds your plan for two consecutive months, we contact you and help move you to the right plan.
Events are product interactions captured for analytics, such as page activity, clicks, and other configured product behavior. Very noisy events can be reduced with capture controls, sampling, or throttling.
A session recording is replay context for a user session. Hosted recordings are tracked separately from analytics events, retained for up to 30 days, and then scheduled for deletion.
No. During the hosted pilot, you can create one workspace. Hosted plans include unlimited projects inside one workspace. Events and session recordings are counted across all projects, so teams can separate products, environments, modules, or apps without worrying about project-count limits.
Project creation is unlimited, but guided setup and review are scoped by plan. The hosted pilot includes guided review for one primary production project by default, with additional project reviews available by request.
Yes. You can run the Open Source version yourself from GitHub. Hosted plans are available if you want Hymetry to manage infrastructure, analytics storage, and replay hosting for you.
Yes. Use the Open Source version on GitHub if your team wants to manage deployment, storage, updates, and operations itself.
Open Source is free and self-managed with the same product functionality. Hosted plans add managed infrastructure, analytics storage, replay hosting, analytics retention, setup help, and support.
Yes, by running the Open Source version yourself. Hosted Hymetry is managed by Hymetry; self-hosted Hymetry is managed by your team.
Yes. Hosted plans are primarily separated by usage, analytics retention, and support - not by removing the core product.
Yes. Annual upfront pricing is available by request.
Yes. Project creation is unlimited inside one workspace. However, we recommend keeping noisy staging or development traffic controlled with capture scope, sampling, or separate configuration so it does not consume unnecessary usage.
Explore the demo project first, then start a hosted pilot when you are ready to evaluate Hymetry with your own product.
No credit card required. First paid invoice starts from day 61.